Mission Statement

The mission of the Crime Victims Services Bureau and agency staff who interact directly with victims of crime and their families is to mitigate the negative experience of victimization. Toward this end, we pledge the following:

  1. To provide accurate and timely information and clear explanations
  2. To handle inquiries and requests with courtesy, kindness, and respect
  3. To offer victims and victim support organizations the opportunity to influence agency programming in ways meaningful to them.

For information, or assistance, please contact Crime Victims Services Bureau Director Gail Guerin at 225-342-1056, or toll free at 1-888-342-6110, or via email at gailguerin@corrections.state.la.us

A broad, brief history of victim services

The Crime Victims Services Bureau (CVSB) was established in 1993 as a single point of contact for victim registration and information about victim issues and related legal, policy, and program matters.

In November 1993, the Crime Victims Services Bureau (CVSB) was established at Headquarters to offer crime victims easy access to information and registration. In 1995 basic bureau functions (registration, notification, and information) were added to law and the Children’s Code was amended to include rights for victims of certain felony-grade delinquent acts. In 1997 the CVSB established a toll-free telephone number (888-342-6110).

The Division of Probation and Parole boasts the Department’s longest history of direct service to crime victims. A basic duty of probation and parole officers has always been to interview victims in order to make their experiences and losses part of the pre-sentence, pre-parole, and other reports prepared for decision makers. Officers help the courts and the Board of Pardons and Parole set restitution and manage its payment by offenders, notify victims when offenders are being scheduled for parole hearings, and inform victims about registering for notification.

In the early 1990s, based on stringent new sex offender reporting requirements, the Office of Adult Services put in place mechanisms to identify and notify victims regarding the release of sex offenders whose victims were under age 18 at the time of the crime. This capability provided a base for the current, much broader program of automated victim notification letters.

The Crime Victims Services Bureau recognizes that victims must not be forgotten and we must work with all agencies in the Criminal Justice field to make a positive difference in the lives of crime victims, by affording them meaningful participation throughout the State of Louisiana’s corrections process.